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Details: You may
cancel at anytime in your backoffice and all future
purchases will be stopped.
Policy: We do not refund subscription payments
for any reason other than an error on our part of
the billing process or the time/date stamp on the
cancellation is before the charge on the credit
card. There is a convenient cancel link in your
back office and we will honor the time and date
stamp of this cancellation process as the final
determining factor in any refund issue. Stopping
your payments is a manual task by a human so if
you cancel at 3am and your subscription is on autocharge
for 6am that day, chances are good that the charge
will hit your credit card before our customer service
department can cancell your recurring billing -
this is a case where we gladly refund the money
because you cancelled before, not after the charge
had taken place.